Technical customer service

Servicing is just as important for analytical instruments as it is for a car. Not only does it save money, it also ensures flawless operation and reliable measurement results.

Measurement values are more and more important in production, quality control and compliance. They need to be available, accurate and checked at all times. That's why some measurement instruments are in use 24 hours a day, 7 days a week. If consistent operation is to be maintained, a maintenance and service schedule is essential.

Start-up and commissioning

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We can help you during the instrument start-up phase to save you time and money and you can then get started with your first measurements immediately.

Calibration and metrology service

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To ensure the continuous quality of produced measures with our instruments, we provide adapted services of control and/or calibration of instruments.

Repair service

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If your instrument is no longer functional, our qualified technicians are on hand to help. Repair services on- site or in our repair centers will help you to fix your instrument.

Maintenance service, service contracts

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We offer preventive services to improve the operational reliability of your instruments and extended warranty options. You can contact us about our tailor-made service contract.

Technical support

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Our technical support will provide you with technical assistance for our instruments and/or applications.

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Feedback form

Tell us a little about yourself and your equipment needs and one of our service professionals will contact you to help determine what program is best for you.