What's New

Claros Top Stories

April 7, 2020

Keep learning. Keep exploring. Keep improving.

The coronavirus might have changed 2020 in a lot of ways, but don’t let it stop you from learning and growing. Join us for the 2020 Claros Summit, a gateway for discovering new digital tools to advance your treatment processes, which will now be held as a virtual conference. Formatted as 5 half-day sessions spanning from Oct. 20th through Oct. 29th, the Virtual Claros Summit will allow seasoned pros and newcomers alike to discover how to do more with data, improve processes, and start innovating with the entire Claros suite of water intelligence solutions.

This event features hands-on training opportunities, multiple Claros tracks to choose from including Instrument, Data, and Process management, and user-generated content demonstrating real-world examples of solutions in action. Don’t miss it!

With multiple Claros tracks to choose from, including Instrument, Data, and Process management, and user-generated content demonstrating real-world examples of solutions in action, you’ll experience the future of water technology! Conference includes:

• •  User case study presentations
• •  Hands-on training opportunities
• •  Basic and advanced training
• •  Advanced sessions on reporting, interfaces, and database management
• •  Open forum discussions on user-selected topics – learn from your peers and share your insights

Join the Claros Journey!

Virtual Claros Summit | 5 Half-Day Sessions | Oct. 20-29, 2020

Register today at Hach.com/Claros-Summit

March 4, 2020

Using Field Data Collection Software in San Luis Obispo, CA

The team at San Luis Obispo, California’s Water Resource Recovery Facility realized that collecting field data on paper wasn’t meeting their needs. As a result, they switched to a digital approach, capturing their measurements on a mobile device via Claros Collect Field Data Collection Software. Claros Collect is just one of the solutions within the Claros Water Intelligence System from Hach. Hear San Luis Obispo’s story in their own words by watching their testimonial HERE.

February 4, 2020

Claros Update – Release Notes 2019.4

February 11, 2020, is the estimated release date for Claros 2019.4 updates. New supported languages across the platform will include Czech and Slovakian. Other platform-wide updates are the inclusion of the Graph Widget directly on the dashboard and a change in graph data timing. Graphs will now show data every five minutes, as opposed to being previously shown every minute.

While new parameters have been added to the Claros library for data management, the CL10 sc Amperometric Chlorine Analyzer has been added to the Claros Instrument Management suite of solutions. Other Instrument Management highlights include the implementation of Prognosys Measurement and Service Indicators for Modbus TCP to SCADA communication. On the Claros Process Management platform, changes have been made to the RTC-DO and RTC-MOV modules.

Want to know more? For details and a complete list of updates and improvements, please see RELEASE NOTES

January 28, 2020

Living our mission, one customer at a time.

Nothing feels better than hearing that we’re living up to our mission of “Ensuring water quality for people around the world.” It’s why we do what we do, every day. And with the Claros suite of solutions, we’re helping our customers operate even more effectively to save time, money, and reduce impact on the environment. Check out a few of our latest case studies/testimonials to learn how these facilities are taking water quality optimization to the next level.

Barstow, California

Barstow is utilizing three Claros Process Management modules – for Nitrification, Denitrification, and SRT – to optimize their treatment.

• Video Case Study 
• Written Case Study 

Tucson Electric Power, Arizona

Tucson Electric Power’s Springerville Generating Station 230 miles northeast of Tucson, AZ uses WIMS Data Management Software to handle a huge number of data streams for powerful visual management and efficiency.

• Written Case Study 

Manteca, California

The City of Manteca Wastewater Quality Control Facility is utilizing the full Claros suite of solutions to operate efficiently – from WIMS Data Management and Claros Collect Field Data Collection Software to the Claros Process Management Module for SRT.

• Written Case Study 
• Video Testimonials

January 14, 2020

A Powerful Partnership! Use Claros Collect with your DR300 today!

Did you know that Hach’s new DR300 Pocket Colorimeter allows you to seamlessly transfer data via Bluetooth into Claros Collect on any mobile device? This makes field and bench data collection much faster and much more accurate. With this partnership, your team will receive data in real-time as it’s collected, and allow you to immediately visualize that data in spreadsheets and graphs. Plus, sharing data among users is simple which, if needed, allows you to quickly work together to troubleshoot from a single connected dashboard. Plus, traceability is easy as the software allows you to track the who, what, when and where for every data point collected.

September 25, 2019

A Great Event! – A Report Out on the 2019 Claros Summit

“Four fantastic days.” That’s how one attendee described the 2019 Claros Summit in Loveland, Colorado. For four days, water professionals from all across North America - as well as a few guests from across Europe and even Australia – came together to learn and share information with one another regarding optimizing their facilities using solutions within Claros, the Water Intelligence System from Hach. The event featured instruction from a variety of Hach experts, as well as excellent peer-to-peer presentations from many Claros users. These presentations and breakout sessions covered all three areas within the Claros environment – Data Management, Instrument Management, and Process Management. Guests presentations included:

• • Utilizing WIMS to Optimize Chemical Dosages – City of Tulsa, Oklahoma
• • Using Mobile Sensor Management in Applications – City of Lawrence, Kansas
• • Claros Collect for Field Data Collection; Going Paperless – City of San Luis Obispo, California
• • The Journey to Optimization with Claros Process Management – City of Barstow, California
• • Tracking Lab Data in Claros – South Orange County Water Authority
• • WIMS & Claros Down Under – Collab IT Systems, Australia
• • Transforming Data into Information – Tucson Electric Power
• • Working Smarter, Not Harder with Claros Data Management – Cranberry Township, Pennsylvania

These, as well as many other sessions, drove tremendous discussion and exploration among guests. In addition, Dustin Valiquette, Chief Plant Officer for the City of Manteca, California, served as the Summit’s keynote speaker. Manteca’s optimization journey includes solutions from all three primary pillars of the Claros Water System. As long time WIMS users, they have also utilized Mobile Sensor Management to validate instrument measurements and, in 2018, began collecting field data digitally, using tablets and the Claros Collect application. Then, in early 2019, they began optimizing their SRT using RTC within the Claros Process Management suite. To view Dustin sharing their story, as well as read their written case study, visit www.hach.com/claros-summit. His video is found below the download section of the page.

Other highlights of the Summit included a demonstration area where attendees could research other solutions for typical water management challenges, as well as a one-on-one solutions room where attendees could schedule time with a Hach expert to explore a specific issue or obstacle within their own facility. Guests also enjoyed the interactive challenge – novice and advanced versions – where attendees formed teams to solve a problem using Hach’s WIMS software, designed for data collection, visualization and analysis. A Summit favorite, winners of the advanced challenge received full-size wrestling-style championship belts to proudly display.

The event wouldn’t be complete without great social events, which included a welcome reception and a lake-side picnic event complete with food trucks and lawn games. Great opportunities for networking and enjoying social time with like-minded professionals. We’re already looking forward to next year!

To download all presentations from the event, as well as shared case studies and other relevant material, please visit www.hach.com/claros-summit.

September 20, 2019

Experience the power of Claros at WEFTEC 2019!

Don’t miss the opportunity to engage in the full Claros experience at WEFTEC as you step into a simulated Claros Control Center. From September 23-25, visit Hach’s booth (#1408) at McCormack Place in Chicago to see every solution – Instrument, Data and Process Management - within the Claros Water Intelligence System in action. Starting at four different application areas – process control, regulatory monitoring, laboratory and collection system monitoring – visitors will see how Claros enables accurate measurement collection, visualization, analysis and process optimization. They’ll also see how it all ties together in central location for a complete picture of their facility.

Hach experts will be on hand to guide guests through the demo of their choice, based on their individual facility needs. Whether it’s experiencing Mobile Sensor Management (MSM), which helps Operators maintain their instrumentation with greater efficiency and ensure accurate data, or Claros Collect which allows users to digitally collect field and bench sheets and thus reduce human error, booth visitors will receive hands-on opportunities to see them in action. Plus, Claros Techs will be standing by, ready to take a deeper dive into Claros’ software capabilities for every functional area. Talk about a great opportunity to learn and have your questions answered.

So come on by and experience what Claros, the Water Intelligence System from Hach, has to offer you.

July 23, 2019

Claros Update – Release Notes 2019.2

The 2019.2 release of Claros software is now available. While we continue to implement bug fixes and improve the overall stability of the platform, we are also excited to announce that 4G Verizon modems are now available for the SC4200c and SC1500 Controllers. 

Within data management, several features are currently in beta testing, including new dashboard widgets such as a gauge, a waterfall graph, and a multi-axis graph. Contact your local Hach representative if you would like to participate in the beta testing of these features.

Want to know more?
For details and a complete list of updates and improvements, please see RELEASE NOTES

CLAROS SUMMIT: AUGUST 27-30, 2019 / LOVELAND, COLORADO, USA

Reaching New Heights in Water Intelligence

Over the past three years, the WIMS National User Conference has become an invaluable forum for water professionals – with exclusive training, networking, and support.
Now, we’re taking the event to a whole new level.

Introducing the Claros Summit — your new destination for data and Innovation.

This four-day expanded event delivers all the WIMS content you love, but with more opportunities to leverage the entire Claros suite of water intelligence solutions. Discover how to do more with your data, improve your process, and start innovating with:

•   Basic and Advanced Training
•   Solutions Exhibit room: “1 on 1” with software solutions
•   Advanced sessions on reporting, interfaces, and database management
•   Open forum discussions on user-selected topics – learn from your peers and share your insights
•   Claros Instrument and Process Management sessions as desired
•   Networking opportunities, social events... and more!

Leverage your investment in WIMS and expand your knowledge of the whole Claros system.

Register today at hach.com/Claros-Summit

April 30, 2019

Claros Update – Release Notes 2019.1

The latest Claros software updates include diagnostic features for Instrument Management which allow you to diagnose the internet connectivity of your SC4200sc controllers, as well as a new location/site configuration tool for Drinking Water Distribution Systems. This data management tool enables users to copy and paste location/site names and addresses directly from a spreadsheet into your Claros platform.

A wide range of new Claros Process Management modules are also now available, including modules for:

   •  Oxidation Ditches with Simultaneous Nitrification Denitrification (RTC-SND)

   •  Denitrification (RTC-DN)

   •  Dissolved Air Flotation (RTC-DAF)

   •  Nutrient Dosing (RTC-C/N/P)

There is also a new feature on the RTC-ST module which allows for adjustment of the specific dosing rate depending on the feed TSS concentration.

Want to know more? For details and a complete list of updates and improvements to Web, Android, and iOS interfaces, please see RELEASE NOTES

January 29, 2019

Claros Update - Release Notes 2018.4

The latest Claros software updates include connectivity to new Claros-Enabled Hach devices, including the Phosphax sc LR analyzer; TSS sc Sensor; DR300 Pocket Colorimeter; and added WiFi connectivity for the SC4200c controller series.

New SIM cards installed in cellular versions of the SC4200c and SC1500 can be activated by purchasing an annual data plan from Hach (MSM_DATAPLAN). 4-20 mA functionality now allows you to bring any of your devices with an analog output into Claros.

Other enhancements include a new ability to transfer measurements from the new DR300 Pocket Colorimeter to Claros Collect on the iOS and Android platforms, and support for new languages including Romanian, Bulgarian, Slovenian, and Hungarian. Additionally, new capabilities to add text variables and to relocate data from Instrument Management to Data Management are now live.

Want to know more? For details and a complete list of updates and improvements to Web, Android, and iOS interfaces, please see RELEASE NOTES

January 28, 2019

The Pocket Colorimeter just got smarter.

Hach is proud to introduce the new DR300 Pocket Colorimeter, the next generation in portable instrumentation with optional "smart" capabilities. Bluetooth® connectivity allows automatic data transfer to your mobile device with Claros™ Collect, so you can record and upload field data seamlessly and instantly. Using the power of Claros, the Water Intelligence System from Hach, the DR300's connectivity can help to reduce data collection hassles, eliminate transcription errors, and ensure stronger compliance traceability in your field measurement data.

The new DR300 also features key mechanical enhancements such as upgraded waterproofing, a larger display, and ergonomic design improvements.

Highlights:

   •  Single Parameter go-anywhere portable photometer

   •  Battery operation for a maximum of 5000 tests

   •  Waterproof instrument IP67 (even better than PCII)

   •  Larger, better backlit display

   •  Data connectivity. Optional Bluetooth to Claros* (*US, Canada and EU)

OCTOBER 30, 2018

TU5 process turbidimeters are now Claros-Enabled

Hach is pleased to announce that the TU5300 and TU5400 process turbidimeters are now Claros enabled, compatible with Mobile Sensor Management (MSM).

Claros software and Claros-enabled devices are designed to give operators and managers the full picture of their plant, and confidence in the many decisions they make to ensure compliance, reduce energy consumption, save money, and use staff time efficiently.

Learn more about TU5 process turbidimeters HERE

OCTOBER 9, 2018

Claros Update - Release Notes 2018.3

Hach is proud to announce a software update with enhanced features to Claros™ the Water Intelligence System, deployed on October 9, 2018.

This update features streamlined email notifications, an enhanced firmware update procedure, 3G/4G data plan availability for MSM customers, and added functionality for plant setup design.

This update also allows the display and selection of custom non-numeric parameters, and the ability to hide standard bench sheets to streamline the view for data entry.

Want to know more? For details and a complete list of updates and improvements to Web, Android, and iOS interfaces, please see RELEASE NOTES

IFAT: MAY 14-18, 2018 / MUNICH, GERMANY

WEFTEC: SEPT. 30 – OCT. 3, 2018, NEW ORLEANS, LA

Digital innovations of Claros featured in international trade shows

Trade show attendees got a first-hand look at Claros solutions, devices, and software at two international events in 2018. In May, Hach took part in IFAT, held in Munich, with visitors from more than 160 countries in attendance. And in October, Hach took part in WEFTEC, which was held this year in New Orleans and featured over 1,000 exhibitors.

The common theme for both events was Claros, the Water Intelligence System, which applies the power of digital technologies to the challenges of analysis and treatment. With Claros software and a growing suite of Claros-enabled devices, water treatment professionals the world over have access to new tools and technologies to optimize their operations, save money, and meet compliance goals.

Hear comments by Hach’s Tom Siller, in this video interview in Water Online. WATCH VIDEO

JULY 21, 2018

Claros Update - Release Notes 2018.2

We’re pleased to announce an array of updates and added features to Claros™ the Water Intelligence System, deployed on July 21, 2018.

This update includes a new Privacy Policy Notice to comply with the General Data Protections Regulations (GDPR) in Europe.

This update also includes enhancements to decrease the time it takes to load the measurement values of all sensors in the system, added MODBUS/TCP digital communication protocol for sc 1500 controllers, added capability to receive and process analog mA input signals to the sc1500 controller and improved verification workflows for A/N-ISE sc, Amtax sx, and Phosphax sc sensors.

Want to know more? For details and a complete list of updates and improvements to Web, Android, and iOS interfaces, please see RELEASE NOTES

JUNE 15, 2018

Next-Generation Controller now Claros-Enabled

The next generation controller, Hach's new SC4200c, gives you total control of your wastewater process. The SC4200c enables communication for Mobile Sensor Management (MSM). Mobile Sensor Management provides clarity through easy access to crucial information, helping you manage your process and be proactive in your maintenance. Now Claros-Enabled.

Claros software and Claros-enabled devices are designed to give operators and managers the full picture of their plant, and confidence in the many decisions they make to ensure compliance, reduce energy consumption, save money, and use staff time efficiently.

Curious about the SC4200c? LEARN MORE

MAY 21, 2018

Claros Update - Release Notes 2018.1

Hach is proud to announce an array of updates and added features to Claros™ the Water Intelligence System, deployed on May 21, 2018. This update provides a new landing page to allow users to access applications for specific content, including the ability to integrate Instrument Management and Data Management in one east-to-navigate application.

This update also includes enhancements that allow you to view spreadsheets and graphs from Claros-enabled sensors, complete or cancel ongoing Maintenance workflows, configure timers for maintenance tasks, access Help articles, upload measurement values in Excel, and more.

Want to know more? For details and a complete list of updates and improvements to Web, Android, and iOS interfaces, please see RELEASE NOTES